Frequently Asked Questions

Below are answers to frequently asked questions. If we haven’t answered yours, or you need additional information, please don’t hesitate to contact us.

Danvers: 978-750-8188
Wenham: 978-524-0000
Wilmington: 978-694-1440
Gloucester: 978-283-0888

Monday through Thursday 8:00 a.m. – 8:00 p.m.
Friday 8:00 a.m. – 6:00 p.m.

Monday through Thursday 7:00 a.m. – 8:00 p.m.
Friday 7:30 a.m. – 6:00 p.m.

Monday and Wednesday 8:00 a.m. – 8:00 p.m.
Tuesday and Thursday 7:00 a.m. – 8:00 p.m.
Friday 7:00 a.m. – 5:30 p.m.

Monday 10:00 a.m. – 8:00 p.m.
Tuesday and Thursday 8:30 a.m – 6:30 p.m.
Wednesday 9:30 a.m. – 8:00 p.m.
Friday 7:00 a.m. – 5:00 p.m.

We can typically begin seeing you within two to three days of your initial phone call to our office. However, if you have a special need (e.g. severe pain, out of work, upcoming sporting event, etc.), please let us know and we’ll attempt to respond to your needs immediately.

Most insurance plans require either a physician’s written referral or prescription for the services to be allowed. Therefore, HPT requires a physician prescription/order for the majority of patients. If you’re not sure whether or not you need a physician’s authorization, please call our office.

Physical therapy involves the use of exercises (stretching, strengthening, and cardiovascular), physical agents (heat, cold, massage, ultrasound, electrical stimulation, whirlpool, laser) and joint mobilization to help a patient move better, be more pain-free, and enjoy a better quality of life.

A licensed physical therapist will get a thorough history from you and perform a physical exam. This exam includes measurements of flexibility, strength, posture and gait, special tests on the joint(s) involved, etc. The therapist will then explain the findings and develop a plan of care with you, most often consisting of a combination of in-clinic procedures and exercise as well as things for you to do (or not do) at your home and/or work.

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